Frequently Asked Questions About KARDEO
Everything you need to know about our gym management software, onboarding, billing, and technical capabilities.
Most gyms complete the migration process in under 48 hours. Our onboarding specialists assist with exporting member data, importing active plans, and maintaining your existing recurring billing schedules without disrupting cash flow.
No. KARDEO charges a transparent flat monthly subscription fee based on your chosen tier. We never take a commission or percentage cut of your member billing. Standard payment processing fees go directly to your processor.
Yes. KARDEO is built from the ground up for multi-tenant multi-branch gym management. You can review aggregated reports for your entire network or drill down into specific branch metrics from a single owner login.
Yes. KARDEO integrates with standard gym access hardware, barcode turnstiles, and check-in scanners. Member check-ins are logged instantly and verified against active membership status.
We provide 24/7 email support for all tiers. Professional and Enterprise customers also receive priority phone support and a dedicated Customer Success Manager for seamless platform implementation.
Still Have Questions?
Our team is ready to walk you through platform features and answer any specific technical questions.
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